New York - January 25th, 2023 Fenergo, the leading provider of digital solutions for Know Your Customer (KYC), Transaction Monitoring and Client Lifecycle Management (CLM), has appointed Andrew Brandman as Chief Customer Officer (CCO).
Based in New York, Andrew will drive global growth by continuing to deliver successful outcomes for Fenergo’s growing and diverse client base. Andrew will oversee all post-sale functions from client onboarding to software implementation, adoption and customer success while executing on Fenergo’s client-centric strategy.
Andrew brings over 30 years’ experience in the financial services and technology sectors with a background in leading global change management projects within senior decision-making roles. Andrew joins Fenergo from Salesforce, where he served as Chief Customer Officer of Financial Services, focusing on customer adoption and success. Prior to that, he held C-suite roles at CIT and NYSE Euronext where he played a critical role in shaping the infrastructure for retail, commercial, and wholesale banking operations, customer onboarding, HR, marketing and communications, among other areas. Before that, Andrew held management positions at UBS, Santander, and Credit Suisse.
Marc Murphy, CEO, Fenergo, said:
“We’re delighted to welcome Andrew onboard as Chief Customer Officer. His appointment will allow us to continue to place our client success at the heart of everything we do. With Andrew’s deep domain knowledge and experience, he is perfectly placed to build deeper relationships with our clients, to help them achieve their goals with Fenergo and, in turn, help our business to continue to expand.”
Andrew Brandman, Chief Customer Officer, Fenergo, commented:
“I’m excited to join a leading innovator like Fenergo at a time of expansion. Our clients face challenges on many fronts. They need to continue providing excellent customer service, achieve revenue growth targets while navigating the fast-changing and complex regulatory landscape around KYC, Bank Secrecy Act (BSA) and AML. I’ll work closely with our customers to understand their evolving needs and ensure they have the products and expert technical support they require from Fenergo to achieve their CLM and compliance goals. I look forward to working with our customers so we can all stop financial crime around the world.”
Andrew will report directly to Fenergo CEO Marc Murphy.