KYRA:Screen is configured through a Managed Knowledge Base that defines how the agent
approaches resolution for different screening scenarios. Compliance and operations teams
can provide specific instructions for particular list types, entity categories or jurisdictions,
shaping the agent's behavior without code changes and ensuring resolution logic reflects
current policy at all times.
Knowledge Base
To support analytics and optimization, Command Centre dashboards provide visibility into
agent performance, including the total number of screening hits resolved by agent and the
total number of Screening Match Resolution tasks auto-resolved following Agent decision.
Operational Insights & Metrics
Screening Agent
Number of Screening Hits Resolved Tasks Autocompleted vs Manual Intervention
Manually Resolved
Resolved by Agent
Autocompleted
Manual Intervention
12k 45k
fenergo.com
