Digital Onboarding: The Growth Lever Commercial Banks Can't Ignore

Fenergo polled 75 U.S. commercial banks and found that an alarming 80% of them lost clients due to slow and inefficient onboarding. With open banking lowering the barriers to switching providers, the time to address onboarding is now. Savvy banks are shifting the onboarding narrative from a cost center to a client acquisition and deposit growth enabler.

Read this report to understand:

• The inefficiencies of onboarding and Know your Customer (KYC) processes
• The maturity of process automation, and the trends in adopting client lifecycle management (CLM) technology
• How commercial banks can increase revenue, drive loyalty, and profitably scale operations with a strategic and digitized onboarding experience