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How Technology Can Save Commercial and Business Banks from the Brink

Published Date

Based on 500+ interviews with senior decision-makers at global commercial & business banks.

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This exclusive report has found that many commercial & business banks risk extinction as slow onboarding and manual processes drive customers away and into the hands of digital providers such as; Revolut, Monzo, Vimeo, N26, Amazon, Alibaba and so many more.

Key findings include:

  • 78% of the banks surveyed said that they have lost customers to digital-first, disruptive competitors already
  • 92% of CEOs agreeing that they need to transform radically to compete with digital-first neo banks
  • 41% of banks rely on manual processes and excel for KYC
  • 1/5 banks have actually increased onboarding times not lowered them

Simply complete our registration form on the right to download the report.