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KYC in Legacy Technology Crisis: How Does your Bank Compare?
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Last year, the data from Fenergo’s annual research survey of global banks revealed that poor onboarding experiences had contributed to 48% of financial institutions losing a client and KYC costs were on the rise.
Results are in from the 2024 survey, revealing a marked shift in those numbers. We asked commercial and institutional banks across the US, UK and Singapore how they are leveraging automation to reverse client abandonment rates, addressing rising costs, their appetite for AI solutions and more. The answers, from over 450 C-suite executives, paint a surprising picture.
Watch this webinar as we dive into the results to analyze what’s happening in the industry around the world.
Fenergo is joined by industry thought leaders to examine the results of our 2024 global research report, take note of how the trends have moved over the last year, and how KYC compliance costs have changed.
In this webinar you'll find out:
- The cost of KYC reviews
- Impact of manual processes on client experience
- How banks are overcoming these issues with technology
- Trends driving technology investment across the US, UK and Singapore