US FinCrime Industry Trends Report

Fenergo's US FinCrime Industry Trends report, featuring insights from our advisory partner Slalom, compares financial institutional types on metrics including agentic/Gen AI adoption, onboarding timelines and client abandonment rates.

Financial Institutions in the US now spend 32% of their operations budgets on client lifecycle management (CLM), underscoring how central KYC, AML, and onboarding have become. Yet 65% of US firms are still losing clients due to slow and inefficient onboarding, which can easily translate into lost revenue and reputational damage. 

AI adoption is also accelerating. 79% of US firms now use advanced technologies like generative AI and agentic AI to automate AML/KYC, outpacing the UK (77%) but behind Singapore (92%). The message is clear: AI is no longer experimental; it’s a competitive necessity. While some institutions are unlocking speed, scale, and control, others remain trapped by fragmented processes and manual workarounds. 

If you’re responsible for operations, technology, compliance, or regulatory strategy, this report delivers the benchmarks you need—and the insights your peers are already acting on. 

What is the report about? 

• How US financial institutions allocate CLM and compliance budgets 
• The real cost of slow onboarding and client abandonment 
• Where AI is being deployed across AML/KYC and financial crime 
• Differences in adoption across banking, asset management, and asset servicing 
• Why agentic AI is emerging as a structural advantage, not only a tool