Grant Thornton UK Selects Fenergo to Streamline Client Onboarding and Drive Efficiency

London, 4th March 2026 - Fenergo, the leading provider of AI-powered client lifecycle management (CLM), know your customer (KYC) and anti-money laundering (AML) solutions, has been selected by Grant Thornton UK to support its onboarding, due diligence and compliance processes through the adoption of its AI-powered CLM. Fenergo will centralise and streamline client onboarding, aiding both regulatory compliance and operational efficiency at scale.

Grant Thornton, a leading professional services firm offering audit, tax and advisory services, is enhancing its client onboarding experience with Fenergo’s CLM platform. This provides the firm a market-leading solution to carry out thorough checks, manage risk consistently and meet regulatory requirements from the outset, while significantly reducing the time it takes to onboard new clients. By bringing KYC, client due diligence and engagement acceptance into one streamlined process, the new system removes thousands of hours in manual effort, frees up teams to focus on higher-value work and enables clients to start working with Grant Thornton faster. 

“Efficiency, quality and compliance are fundamental to delivering exceptional service to our clients. Fenergo’s unified platform will help us optimise the onboarding experience, reducing time and supporting regulatory readiness across our business; all underpinned by the company’s proven track record and deep expertise in this space,” said Fiona Baldwin, Chief Operating Officer, Grant Thornton UK. 

Ruth Ormsby, Managing Director, EMEA, Fenergo, commented:

“We are proud to partner with Grant Thornton UK as they reimagine their operating model for client onboarding, due diligence and engagement acceptance. Our mission is to empower users to focus on their most critical business priorities, gaining a competitive advantage through efficiency and personalised client experience. By leveraging AI, we aim to streamline workflows, remove waste and drive impactful outcomes.  Grant Thornton’s adoption underscores our strategic growth in the professional services sector and the strength of our AI-powered CLM platform.”