SMBC Americas Transforms Client Onboarding with Fenergo

NEW YORK (January 7th, 2026): SMBC Americas today announced the rollout of Fenergo, an advanced onboarding and lifecycle management solution that will enhance the Japanese bank’s client and investor experiences in North America. 

SMBC Americas Chief Operating Officer Greg Keeley said: 

“The Fenergo implementation exemplifies SMBC Group’s commitment to offering best-in-class service and execution to a global client base. By partnering with Fenergo, SMBC is taking a strong step toward our multi-year transformation of uplifting our core capabilities, simplifying the technology infrastructure and removing manual processes from our workflow. These upgrades will significantly reduce friction, accelerate our onboarding process and give our clients and their investors a more efficient experience from the outset.” 

Marc Murphy, Chief Executive Officer, Fenergo, said:  

“We are proud to support SMBC Americas as they execute their long-term technology strategy. Together we are delivering a modern, scalable operating model that not only enhances efficiency today, but also lays the groundwork for continual innovation across the SMBC organization. This partnership underscores our shared commitment to redefining the client and investor experience and setting a new standard for operational excellence in global financial services.

At Fenergo, our vision has always been to transform how financial institutions engage with their clients by creating seamless, connected, and intelligence-driven lifecycle journeys. SMBC’s rollout of our solution is a powerful validation of that vision.”  

This technology advances the bank’s strategic vision to offer industry-leading solutions to clients throughout the onboarding lifecycle and beyond. -It will deliver global connectivity and a range of benefits to SMBC clients and their investors, including faster, more transparent, and more streamlined execution of client lifecycle events. By standardizing and automating workflows, the solution drives operational efficiency, while enabling the reuse of verified Know Your Customer (KYC) data across internal entities and enhancing Anti-Money Laundering (AML) experiences.