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FinCrime Operations Trends in Singapore Report
Firms in Singapore are turning to AI to drive efficiency and productivity gains. Fenergo's recent report explores how firms are balancing compliance, risk and client experience in FinCrime Ops.
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Financial institutions in Singapore face a myriad of challenges as they seek to meet regulatory obligations, remain competitive and provide an ever-more streamlined experience for customers throughout the onboarding and periodic review process.
Fenergo partnered with Censuswide to survey 200 senior decision-makers in finance, specifically investment banks, commercial banks, corporate banks, asset managers, and asset servicer/fund managers based in Singapore.
This report explores approaches to client lifecycle management by banks, asset management companies, and asset servicing and fund management firms in Singapore. We’ve drawn on the experience of senior industry decision-makers to help us build a clear picture of the evolving challenges faced by these sectors, and the practices and technology they are adopting to overcome those hurdles.
We examine the data to understand how industry trends have shifted over the past 12 months, specifically looking at:
- AI investment priority areas.
- The impact of generative AI and agentic AI adoption.
- The cost of compliance operations and onboarding abandonment.