AI with Integrity - Fenergo's Approach to Trust & Governance

Artificial intelligence is transforming financial services. But without transparency, governance, and ethical oversight, innovation quickly turns into risk. At Fenergo, we believe AI must be built on integrity from the ground up. In this short video, our Chief Technology Officer, Niall Twomey, explores how responsible AI can drive real business value while maintaining the highest standards of trust, accountability, and compliance.

In this video, Niall outlines Fenergo’s guiding principles for developing and deploying AI responsibly. Our approach to AI fundamentally centers on the idea that AI must be transparent, explainable, and governed by clear ethical and regulatory standards. Rather than focusing purely on automation or efficiency, Fenergo views integrity as the foundation for sustainable innovation in financial services.

Niall also explores how governance frameworks are integrated into the design and oversight of Fenergo’s AI systems, ensuring that decisions can be audited, data is handled responsibly, and human oversight remains central. This approach aims to balance technological advancement with accountability, giving our clients confidence in both the outcomes and the processes behind them.

Crucially, Fenergo’s AI ethos aims to address broader industry challenges, including managing bias in data models, ensuring regulatory compliance across jurisdictions, and maintaining public trust as AI becomes more embedded in compliance and client lifecycle management. Fenergo’s stance is that effective AI isn’t just intelligent - it’s trustworthy, ethical, and explainable.