Aztec Group Transforms Client and Investor Onboarding with Fenergo SaaS
Fenergo, the leading provider of digital solutions for client lifecycle management (CLM), today announces that Aztec Group will deploy its cloud-native, Software as a Service (SaaS) CLM to digitally transform client and investor lifecycle journeys. The independent fund and corporate services provider will leverage Fenergo’s AWS-powered multi-tenant SaaS CLM solution across its offices in the Channel Islands, Europe and the US to digitalise and streamline onboarding journeys and due diligence processes for anti-money laundering (AML), KYC and regulatory compliance. By replacing legacy systems and existing processes for onboarding and compliance, Fenergo enables Aztec Group to onboard investors faster while significantly enhancing the user, client and investor experience.
Aztec Group, which specialises in alternative asset classes and administers more than 450 funds and 4,500 entities, selected Fenergo because of a shared vision to drive technology innovation to optimise customer and investor experiences, while ensuring compliance with an ever-growing number of domestic and global regulations. The agility and flexibility that Fenergo’s SaaS solution delivers means it can scale with the business. Fenergo’s SaaS CLM enables Aztec to digitalise the entire lifecycle process, from onboarding to offboarding, while empowering clients and investors with the ability to upload data and documentation themselves with an easy-to-use portal.
This digital self-service process saves time and effort for clients and investors, delivering a much smoother, streamlined onboarding experience while liberating employees to focus on value-add tasks.
Charlotte Light, Chief Technology Officer, Aztec Group said:
“Aztec Group is pursuing an ambitious strategy in which technology plays a key role both operationally and for our clients. We’re looking forward to working with Fenergo to transform the way we approach the client lifecycle safely and securely. We saw an opportunity to overhaul our onboarding, due diligence and lifecycle management processes, using technology to shoulder the burden of administration and remove some of the effort needed from both our teams and our clients.
As a result, we’re able to provide a much smoother onboarding experience and spend more time on value-adding interactions, rather than administrative tasks.”
Fully managed by Fenergo, the multi-tenant, API-first CLM platform Aztec is deploying delivers all the benefits of a SaaS solution to support business growth, including accelerated implementation, improved performance, scalability, reduced total cost of ownership, operational agility, roadmap velocity and drag and drop configuration.
Paul Kavanagh, Chief Revenue Officer, Fenergo, said:
“Aztec Group is experiencing impressive growth and looks set to continue that momentum as it executes a comprehensive digital transformation plan, and we’re delighted to be a key part of the technology stack that is fuelling that growth.
Aztec and Fenergo share a common vision of the role technology can play in simplifying and streamlining compliance while delivering a seamless experience for clients and investors.”
Aztec Group is rolling out Fenergo’s CLM SaaS solution in a phased programme, building up to full functionality over the course of 2022.
Learn more about Fenergo’s solutions for fund and corporate service providers.
Established in 2001, the Aztec Group is an award-winning independent provider of fund and corporate services, employing over 1200 people across Guernsey, Jersey, Luxembourg, the Netherlands, UK and the US. Owner-managed, the Group administers more than 450 funds and 4,500 entities for a range of clients, including private equity, real asset and debt fund managers, institutional investors and multi-national corporations. Renowned for its long-term partnership approach, the Group partners with some of the leading alternative asset fund managers across Europe, with over €440 billion in assets under administration.