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This exclusive report has found that many commercial & business banks risk extinction as slow onboarding and manual processes drive customers away and into the hands of digital providers such as; Revolut, Monzo, Vimeo, N26, Amazon, Alibaba and so many more.
Key findings include:
- 78% of the banks surveyed said that they have lost customers to digital-first, disruptive competitors already
- 92% of CEOs agreeing that they need to transform radically to compete with digital-first neo banks
- 41% of banks rely on manual processes and excel for KYC
- 1/5 banks have actually increased onboarding times not lowered them
Simply complete our registration form on the right to download the report.